Vision
To be recognized as the most efficient, quality independent provider of property claims and catastrophe services.
Mission Statement
To be the provider of choice for insurance companies based upon quality and efficiency.
In order to achieve this mission we adhere to the following:
- Always act responsible and treat others as you would like to be treated.
- Adhere to all company guidelines.
- Assist policyholders with personal consideration and take the time to explain their claim adjustment for their understanding.
- Contact policyholder within 24 hours of receipt of assignment.
- Adjust loss on-site with the policyholder, obtain agreed scope and price and provide a copy of our estimate to the policyholder during our initial inspection.
- Strive to achieve closed files within 5 days or less from the receipt of the assignment.
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